Cannot open attachments by double-clicking – Outlook | Microsoft Learn

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Microsoft outlook 2013 cannot open attachments free

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Microsoft Outlook is the famous e-mail client used by many organizations for communicating. With the help of MS outlook you can send and receive emails, store contact information, maintain to-do list, keep track of task and much more things you can do with MS Outlook.

Generally we send documents and other files in the form of attachment of e-mail. But people might get problem in opening attachment at user end. This could happen due to many reasons, maybe your attached file is corrupted or they are of that format that is been blocked by MS outlook.

Recently we faced an issue due to which we cannot open word attachment in outlook The steps to be followed to do so are listed below:. Great, thanks “guys” I had this same issue, suddenly after reinstalling Office and this solved the issue!

It didn’t work for me. Outlook was able to open any excel, word, power point file only one time one file , after opening outlook. The second attachment I was trying to open didn’t work. The computer runs Win 10 Pro 64, Office is the 32 b version. I’m dealing with a weird issue using Outlook Standard were we can open attachments without issues if the email is from inside the domain, but getting errors when the attachments are from outside addresses.

This only seems to be affecting office files as well, and only seems to happen on one PC that has Windows 10 installed on it. Turning off the protected view from each program works but now I gotta figure out why it’s happening in the first place. Home Collaboration Microsoft Exchange How-tos. Unable to open attachment in outlook Microsoft Exchange Email Microsoft Office.

May 28, 1 Minute Read. Reply 3. Facebook Twitter Reddit LinkedIn. Main Areas of Contribution:. Track Progress. Earn Credits. Step 2: Word Option window will open, select Trust center tab and from the right pane select Trust center settings. Step 3: Select protected view from Trust center setting window and uncheck Enable Protected view for outlook attachment, you may uncheck all options if your file is not opening by unchecking only one option that we have suggested.

Click Ok. Step 4: Now try to open an attachment from outlook, you can follow these steps for all other Microsoft office application attachments i. Leendert May 6, at pm. MeowMix64 Dec 4, at pm. This worked for me! Read these next

 
 

 

Microsoft outlook 2013 cannot open attachments free.Very stressed – Attachments don’t open using Office 2013

 
Start repairing the. Thanks for your feedback, it helps us improve the site. Select OK. Too technical. This only seems to be affecting office files as well, and only seems to happen on one PC that has Windows 10 installed on it.

 
 

Outlook will not open Word or Excel attachments

 
 

Sharing files as attachments on emails has become a norm in the tech world. However, sometimes users may not be able to open the attachments sent to them. The need has therefore arisen for users to learn how to fix the issue of attachments not opening in outlook. Read the post, you are able to know about the causes and specific solutions to the Outlook error “Can’t Open Attachments”.

This section will combine both causes and solutions. In this part, you are able to learn 7 reasons why your attachments cannot be opened in Outlook. What you need to do is to confirm the exact reason and then follow the method to solve it. Let’s begin right away! The first major reason why you may not be able to open an attachment in outlook is that the file is in a format that your computer cannot recognize.

In other words, it could be that your system does not have the software necessary for opening the file format. For instance, if you have not installed an app such as Adobe Photoshop, you cannot open a received. Get the sender to resend the file as an attachment in a format that your computer system can access. Install software that can open such a file format. This second option is advisable in cases where you will be dealing a lot with this particular file format.

Sometimes you may have the right program for opening a particular file format but still face this error. It implies that the file is not associated with the right program. You can change the program to a program that works for you.

Save the attachment to your local drive instead of trying to open it directly from the email sent to you. Hover on “Opens with”. Here, choose “Change” to see different programs from which you can choose.

Click on the program you wish to use for opening your file and tap “Apply” or “OK”. Can’t find your preferred program? Do not worry, just tap the “Browse” option, locate the. If you want to use this particular program to open all your attachments going forward, tick the box beside the option “Always use this app to open” and select “OK”. Some antivirus programs you have installed on your system may be the reason you cannot open your attachments in Outlook.

How does this work? Antivirus programs work to secure your system from all incoming data to your PC. Attachments are part of such incoming data and so in the course of doing their work, the antivirus programs may stop you from having access to your attachments.

Simply disable your antivirus in this instance to check for sure if they are the reason why you can’t open the attachments or not. Go to the “Windows notification area” and locate the antivirus you wish to disable. The programs usually appear as icons. Right-click the program’s icon and choose “Disable”, “Shutdown”, or “Stop”, depending on the program settings. Files are usually compressed into formats that make it easier for transfers, especially if the files are very bulky or large in numbers.

Use any file extractor that will work on the particular zipped folder to decompress the files before you open them. There are several decompressors available online such as Winzip, Winrar, 7Zip, etc. This is self-explanatory as the attachments created in a different OS from yours will cause a problem. Thus, if the person sending the attachment to you uses an Apple device and you use Windows, you may encounter difficulty opening such an attachment.

The solution to this is simple:. Inform whoever is sending you a mail attachment that your OS is Windows hence they should save their attachment in a format that is compatible with Windows before sending it to you. If you receive an already corrupted mail as an attachment, you cannot open it because of the damage. Files become inaccessible if they have been infected with one virus or another and have thus become corrupted. Therefore, you have to do some checks so you can end up with an uncorrupted file.

If it is not accessible, then the problem is from the source location. Thus, the sender should create another file that isn’t corrupted before resending. Outlook add-ins form much junk and end up preventing outlook from performing properly. You may discover that the add-ins that form part of your outlook are the reason you cannot open attachments.

If you still cannot open your attachments even after the solutions above, you have to resort to the ultimate solution, which is the use of a third-party repair software for corrupt. Stellar Outlook Repair Tool is the tool you need for the job. This software is capable of fixing virtually all issues associated with Outlook, so you have to give it a try. Now that you have decided to download the app, launch it, and use the steps below to repair your corrupted outlook files:.

Under it, click “Find” or “Browse” to add the corrupt file from Outlook. Start repairing the. Wait for the files to be scanned and the errors to be fixed.

Step 3 Preview and Save File. The next step is to view all the files that have been scanned and repaired. This tool’s interface is quite easy to navigate and understand.

You will see your files displayed on the left pane, the contents in the middle pane while the right pane will display the details of each. Further Reading: Here are the useful articles to help you. Remove Outlook Attachments from Multiple Emails. Because of the importance of Outlook in the sending and receiving of emails, you cannot stop using it altogether. This is why you need the solutions provided above to fix the issue of “cannot open attachments in Outlook”. What to do: Get the sender to resend the file as an attachment in a format that your computer system can access.

Open “Explorer” or “My Computer”. Right-click on the file that has been sent to you as an attachment, then choose “Properties”. Alternatively, open the program if necessary and use its menu to disable. First, save the compressed files from your email.

Ask the sender to confirm that the file is opening on their system. Launch Outlook. Just beside “Manage”, you will see the “GO” button, select it. Untick the boxes beside the add-ins and click “Ok” once you have disabled them all.

Close and re-open Microsoft Outlook to see if the attachments can now be opened. Try It Free. Buy Now. Other popular Articles From Wondershare.

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